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Case Study · Car Detailing Studio · Ontario · 2026

Stop Polishing. Start Fixing.

My best-clicking ad was my worst one. Here's the test that showed it, the low point, and the rebuild.

RoleCreative Strategist & Media Buyer
PlatformMeta · click-to-WhatsApp
TimelineApr – Jun 2026
Result107 chats at $2.85

The Job

A 4.9-star detailing studio with 60 Google reviews, and a website that read like a price sheet rather than a reason to book. My job was to plan the creative and run the Meta ads.

The Research

I mapped 16 competitors in the Meta Ad Library into three groups: cheap washes, mobile detailers and premium specialists. Everyone sold the shine. Nobody sold the fix.

The Angle

“Stop polishing. Start fixing.” Most cars don't need a repaint; they need proper refinishing. The ask was simple: send a photo for a quick assessment on WhatsApp.

The 50/50 Test

2.20% CTRAd A: 4 chats at $5.65 each
1.71% CTRAd B: 41 chats at $2.27 each
27% vs 45%of clicks that became chats

My best-clicking ad was my worst one. Clicks are cheap; a person who sends a photo of their car is not.

The Low Point

By 21 May the account had 40 inquiries and not a single closing. I rebuilt the ads as six service creatives and checked every word against the client's own website, so we never promised anything the studio doesn't do. I also fixed the owner's four notes: no “restored” (a franchise term), scratches rather than oxidation, a tighter radius (33 km to 25 km), and real before-and-after photos.

What Happened

107WhatsApp chats
$2.85per chat, on $305
53chats from the rebuilt Ad C, at $3.01

On 3 June the owner said the leads were better: people were sending photos of their cars right away. These are chats, not sales; the studio closes the jobs.

Delivered through SAHA Marketing Solutions. The client's name is withheld and the logo blurred. Some ad visuals shown are AI-generated.

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