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Case Study · Tameer Associates · Lahore · 2025

From Rs 716 to Rs 51 per Inquiry.

Tameer Associates is an architecture-led developer of luxury homes in Lahore. When I joined as digital marketing manager in June 2025, the sales team had nobody to call.

RoleDigital Marketing Manager
PlatformMeta · click-to-WhatsApp
TimelineJun – Sep 2025
Result1,165 inquiries

The Problem

The ads before me ran on lead forms. In May 2025 they spent Rs 2,149 for 3 leads, Rs 716 each, and one ad paid Rs 1,073 for a single lead. At that price Tameer had stopped spending.

Two things sat under the ad. The targeting was limited to DHA only: a small, expensive pool, mostly people who already had a home there and already knew older, established firms. And buyers about to spend a lifetime's savings didn't want to fill in a form for a firm they didn't know.

What I Changed

  1. Who sees it. I opened the targeting from DHA only to all of Lahore, to reach families in other societies and towns who want to live in DHA but haven't moved in yet.
  2. What we ask. Every ad opened a WhatsApp chat instead of a form, so a buyer could ask a question first.
  3. What we say. I turned the sales team's biggest objection, price, into a “low rates are a trap” video series, with scripts I wrote in Urdu and English.

What Happened

887WhatsApp inquiries in the first 60 days
1,165by the end of September
~Rs 51per inquiry, against Rs 716 per form lead before

Because each inquiry cost about 14 times less, Tameer kept spending: from Rs 2,149 to Rs 59,204 over three months. The cheapest ad of all wasn't about price. It was about trust (“25 years… every client starts with understanding”), at about Rs 25 a chat.

What Didn't Work

  • A chat isn't a sale. The sales team rated 7–11% of chats as serious buyers.
  • The price videos pulled price-shoppers: one brought 112 chats and 3 serious buyers.
  • Cost per chat crept from about Rs 43 in July to Rs 63 in September as the same ideas kept running.
Next time: qualify people in the first WhatsApp reply, and refresh the ideas before they tire.

Numbers from Tameer's Meta Ads Manager, Business Suite and the sales team's tracking sheet. Shared with Tameer's permission.

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